Denials are inevitable in a medical practice. They are costly, time consuming, frustrating and can even cause patients to lose faith in our staff. Insurance payers have many ways to deny claims. Front end edits or errors, clearinghouse rejections, and explanation of benefits (EOB/ERA) denials. This leaves a lot of room for coding and billing staff scrambling to work all the possible issues one account may encounter.
The key to making sure your staff is proficient in denials is knowing what to look for and what your billing software and clearinghouse is capable of. Our expert speaker will go into deep detail of these three categories of denials, where to find them, what types of errors or denials they will be, and better how to prevent them in the first place. The industry top 10 denials will be discussed at length, broken down to the basics, and each given a proven process to prevent this in the future. Can you imagine, your top 10 denials being no more?
Preventing a denial can take a bit more time on the front end, but once policies and training is set in motion drastic improvements in the revenue cycle will begin.
Don’t miss this highly informative webinar. If your practice is suffering from denials this is your answer. Let our expert assist you in creating helpful processes, learn tips on implementation, and watch your denial % drop while your revenue soars.
- Top 10 denials-detail on why this denial occurs, proven steps to prevent in the future
- Types of denials-what to watch for, where to find them
- Billing software-how to use the tools that are available to you
- Clearinghouse rejections-what do these mean, how to appropriately attack these issues
- Tips for training and implementing new processes
- Importance of patient involvement
Decreased reimbursement, increase in denials, need for internal processes, lack of understanding of denial management, inaccurate work on team causing delay in claims processing
- Process improvement
- Denial prevention
- Training tips
- Patient involvement
- Audits-internal and external
Who Should Attend
Office Management/Administration, Billing managers, billers, coders, support staff, front desk staff